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The Branch Manager is responsible for daily oversight and activities of the branch, leading the team and providing exceptional member service with the highest degree of accuracy and professionalism. The Branch Manager supports, trains, and coaches the team in all aspects of sales and service, ensuring consistency, quality, and integrity. Branch Managers are a positive influence actively involved in the community and business development, driving new membership, deepening existing memberships, and increasing loan...
The M&A Integration Program Manager leads cross-functional efforts to integrate systems, processes, and data resulting from mergers and acquisitions. This role is focused on Program Management – overseeing and managing a portfolio of projects managed by other Project Managers – and also includes some direct Project Management responsibilities. This role helps deliver successful operational mergers & acquisitions by serving as the primary point of contact, ensuring seamless transitions across platforms, working with stakeholders to mitigate operational risks, and effective project planning and execution.
The Training Specialist is responsible for improving employee productivity and organizational effectiveness through the development, delivery, and presentation of training and development programs at the Credit Union.
The Project Manager/Scrum Master is a pivotal role within the credit union, responsible for driving the planning, execution, and delivery of high-impact projects that support strategic business objectives. This hybrid role combines the structure of traditional Waterfall project management as well as working with product teams managing work using Agile methodologies such as Scrum and Kanban, ensuring they deliver value efficiently and effectively. The role involves managing multiple projects—often with technical, regulatory, operational, and member service implications. Will successfully complet
Reporting to and under the general direction of the Content Strategy Manager, the Social Media Strategist is responsible for developing and implementing Empeople Credit Union’s social media strategy, developing content and imagery for social media, and creating content for other channels, as needed, to boost social engagement.
The Social Media Strategist is a critical role for Empeople Credit Union. Key accountabilities include building audiences across Empeople socials and driving increased awareness and engagement across all social channels, specifically with our target audiences. The incumbent...
The Mortgage Originator is responsible for generating new mortgage business by building, developing, and maximizing relationships with key contacts within the Mortgage Industry and realtor networks. The Originator participates in networking events within various mortgage focused outlets to introduce and promote the credit union and its product and service offerings to new members with the goal of increasing mortgage business.
The Mortgage Originator will consult with current and new members regarding mortgage loans and other loan options. The Originator collects the required financial information including but not limited to employment history, assets, investments, and debts to complete the loan...
The Member Relationship Officer (Teller) is responsible for delivering exceptional member experience while serving members’ financial needs in a retail branch lobby. Responsibilities include promptly greeting members, providing account service to include processing account transactions (handling cash and checks, deposits, withdrawals, loan payments), handling general account maintenance functions, and resolving member inquiries. MROs (Tellers) are expected to educate members on products and service offerings and encourage self-service options such as digital banking, remote deposit capture, bill payment and ATM utilization.