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The Member Relationship Officer (Teller) is responsible for delivering exceptional member experience while serving members’ financial needs in a retail branch lobby. Responsibilities include promptly greeting members, providing account service to include processing account transactions (handling cash and checks, deposits, withdrawals, loan payments), handling general account maintenance functions, and resolving member inquiries. MROs (Tellers) are expected to educate members on products and service offerings and encourage self-service options such as digital banking, remote deposit capture, bill payment and ATM utilization.
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Relationship Managers employ their expertise in sales and relationship management to attract, retain, and cultivate enduring and loyal partnerships with members of Empeople Credit Union.
Relationship Managers are responsible for providing members with efficient, seamless experiences that meet high standards of service. Key responsibilities include lending, resolving member issues, and providing ongoing financial guidance. By enhancing brand visibility and progressing member engagement across our suite of...
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The AVP, I&RS Operations is responsible for overseeing all operational aspects of the investment and private banking lifecycle, ensuring accuracy, scalability, and efficiency across portfolios and client relationships. This role provides leadership across administration, private banking, and specialized account management functions while partnering closely with investment, service, and compliance teams. The leader will drive operational excellence, business growth, and process standardization to support client retention and organizational objectives.
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The Mortgage Compliance Manager is responsible for overseeing the credit union’s mortgage and home equity compliance program to ensure adherence to all applicable federal and state laws and regulations, investor eligibility requirements, and internal policies.
This role manages compliance monitoring, HMDA reporting, fair lending support, and QC processes while supporting audit readiness, investor and regulatory alignment.
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The Branch Manager is responsible for daily oversight and activities of the branch, leading the team and providing exceptional member service with the highest degree of accuracy and professionalism. The Branch Manager supports, trains, and coaches the team in all aspects of sales and service, ensuring consistency, quality, and integrity. Branch Managers are a positive influence actively involved in the community and business development, driving new membership, deepening existing memberships, and increasing loan...
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The Commercial Lender is responsible for managing and growing a diverse portfolio of commercial loans. Responsibilities include building and maintaining strong relationships, identifying new business opportunities, and driving commercial loan business, revenue and deposit growth.
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The Mortgage Processing Analyst/Junior Underwriter processes and credit approves first mortgage loans in accordance with sound underwriting practices as set out in policy and procedure. The Mortgage Processing Analyst/Junior Underwriter also examines the documents, evaluates individual loan applications, issues credit approval and follows up on any outstanding items for a complete file.
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Relationship Managers employ their expertise in sales and relationship management to attract, retain, and cultivate enduring and loyal partnerships with members of Empeople Credit Union.
Relationship Managers are responsible for providing members with efficient, seamless experiences that meet high standards of service. Key responsibilities include lending, resolving member issues, and providing ongoing financial guidance. By enhancing brand visibility and progressing member engagement across our suite of...